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Responsible Gaming — Stay Safe

Gaming at hibajee 24 should be a form of entertainment, not a source of stress or financial difficulty. On this page we explain how to set your own limits, recognise warning signs, and where to find help if you need it.

All casino and betting services at hibajee 24 are strictly for users aged 21 and above. Underage users are strictly prohibited from creating or using an account. Keep your password private and make a habit of logging out so that younger members of your household cannot access your account.

Keep Gaming as Entertainment

Online betting and casino slots are primarily a form of entertainment. For some people, however, it can become a habit over time that affects personal and family life. hibajee 24 believes the enjoyment of gaming lasts only when it is played in a controlled and mindful way.

Before each session, take a moment to decide in advance how much time and money you are willing to spend, and stick to that decision. The urge to place bigger bets to recover losses is called "chasing losses" — it is one of the most dangerous habits to fall into.

Following hibajee 24's Terms and Conditions helps you keep your account secure and use the platform safely. Our Privacy Policy also explains in detail how your information is used and kept safe.

Never treat gambling as a reliable source of income. The outcome of every bet is random — no strategy or stake amount guarantees a win. Do not bet using your monthly expenses or savings; only use money that, if lost, would not cause serious problems in your daily life.

hibajee 24's Commitment

Age Verification: Age is confirmed at the time of account registration — users under 21 cannot sign up.

Personal Limit Setting: You can set your own deposit, bet, and session time limits.

Self-Exclusion: You have the option to temporarily or permanently close your account yourself.

24/7 Support: Round-the-clock support is available via live chat and email in both Bengali and English.

Marketing Controls: No promotional communications are sent to players who are on self-exclusion.

Tools for Setting Your Own Limits

Your hibajee 24 account includes several tools that you can activate at any time. Using them is not a sign of weakness — it is a sign of awareness.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately; a request to increase the limit requires a cooling-off period.

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, the system will remind you to take a break. Regular breaks make it easier to make clear-headed decisions.

Bet Limit

Set a maximum stake to prevent placing a single bet above a certain amount. This helps reduce the risk of large losses, particularly in sports betting and slots.

Cooling-Off Period

If you want to pause playing for a while, set a cooling-off period — from 24 hours to several weeks. During this time you will not be able to log in to your account and no promotional messages will be sent.

Self-Exclusion

Use self-exclusion to close your account for a longer term or permanently. Once activated, any attempt to open a new account will also be blocked. This is the strongest step available for serious issues.

Gaming History Review

Regularly check how much time and money you are spending in your account. Understanding your own patterns is the best way to identify a problem at an early stage.

For more details on these tools, visit our FAQ page or contact us directly via 24/7 live chat.

Recognise the Warning Signs

If you notice any one or more of the following signs in yourself or a family member, take action without delay.

Placing bigger bets to recover lost money — "Chasing losses" is a common but dangerous cycle that can quickly make things worse.
Hiding your gambling from family or friends — When secrecy sets in, it usually means you are worried about it yourself on some level.
Borrowing money to place bets — Gambling with someone else's money after your own savings are gone is a clear sign of a serious problem.
Trying to stop but failing — If it feels like you want to stop but cannot, that is a signal to seek professional help.
Neglecting work, studies, or family responsibilities in favour of gambling — Watch for whether other important areas of your life are being overlooked.
Mood changes while playing, or feeling restless when you cannot play — These emotional swings are a sign of dependency.

Where to Get Help

Asking for help takes courage. Support is available through any of the options below.

hibajee 24 Live Chat Support

Talk to us any time via 24/7 live chat in Bengali or English. This is the fastest route for help with self-exclusion or setting limits.

Email Support

You can also reach us by email with a detailed message — our team responds in both Bengali and English. Email address: [email protected]

Family and Close Ones

Open up to someone you trust in your family. The people closest to you often notice a problem first and can play the most effective role in supporting you.

Professional Counselling

Mental health specialists and addiction counsellors in Bangladesh can help with gambling problems. Contact your nearest hospital or mental health centre.

Everyday Practical Tips

Small habits make a big difference over time.

Keep a separate budget: Set aside only money that you can afford to spend on entertainment. Do not bet with household funds or savings.

Stick to time limits: Set an alarm or timer. Spending hours in front of a screen reduces your ability to make sound judgements.

Play with a clear head: Do not make decisions to play when you are angry, frustrated, or under the influence of alcohol. Decisions driven by emotion are often harmful.

Spend time away from gambling: Friends, family, hobbies, exercise — a varied lifestyle reduces the pull of gambling.

Winning feels good — do not chase it: Winning brings a strong feeling, but placing more bets to hold on to it often ends up losing the winnings.

Check in with yourself regularly: "Am I playing for fun, or do I feel restless when I cannot play?" Understanding this difference matters.

Frequently Asked Questions

Common questions about responsible gaming.

Go to the "Responsible Gaming" section in your hibajee 24 account settings and select the self-exclusion option. There you can set a temporary (cooling-off) or long-term exclusion. If you run into any issues, contact us directly via live chat or email — we will act immediately.

Lowering or removing a deposit limit takes effect immediately. However, a request to increase a limit requires a cooling-off period — this delay is intentional, to prevent decisions made on impulse.

A family member can request self-exclusion on behalf of the account holder via live chat or email. The account holder's key details will be required. hibajee 24 provides full cooperation in these cases.

Yes. hibajee 24's 24/7 live chat and email support are available around the clock in both Bengali and English. Seeking help from family, friends, or a professional mental health specialist is entirely normal and important. Asking for help is the right thing to do.

No. The minimum age to register at hibajee 24 is 21. Age is verified at the time of registration and accounts of underage users are automatically rejected. If someone under 21 is found to have created an account, the account will be closed and the balance may be forfeited.

During self-exclusion, no new deposits or bets can be placed on the account. However, any existing balance can be withdrawn. Contact the support team via live chat or email for assistance with this.

Learn More

About Us

Learn about who hibajee 24 is and how the platform works.

Terms and Conditions

All terms relating to account use, bonuses, and payments are detailed here.

Privacy Policy

Find out how your personal data is collected, used, and kept safe.

Read the FAQ

Answers to frequently asked questions in one place — accounts, payments, and more.